Data we collect
We collect the following categories of data:
• Personal identification data: name, email address, phone number, billing and shipping address.
• Order and transaction data: purchased products, payment status, order history.
• Technical data: IP address, browser type, device information, cookies, analytics data.
• Communication data: emails, form submissions, customer service messages.
How we use your data
We use personal data for:
• Processing and delivering orders.
• Handling payments and refunds.
• Customer support.
• Improving website performance and user experience.
• Marketing communication when consent is given.
• Legal and administrative obligations.
Legal basis for processing
We process data based on:
• Contract necessity for order fulfillment.
• Legitimate interest for service improvement and fraud prevention.
• Consent for marketing activities.
• Legal obligations for tax and accounting.
Data storage and retention
We store personal data only for as long as required for the purposes listed above. Order data is retained for the legally required period. Account and marketing data are stored until a deletion request is made.
Sharing of personal data
We do not sell personal data. We only share data with:
• Payment providers.
• Shipping and logistics partners.
• IT, hosting, and security providers.
• Marketing and analytics tools when consent has been granted.
All parties act according to GDPR.
Cookies and tracking technologies
We use cookies for:
• Functional website operation.
• Analytics to improve performance.
• Marketing with prior consent.
Users can manage cookie preferences at any time.
Data security
We use technical and organizational measures to safeguard data against unauthorized access, loss, or misuse.
Your rights
Under GDPR, you have the right to:
• Access your data.
• Request correction or updates.
• Request deletion.
• Restrict or object to processing.
• Request data portability.
You can exercise these rights via the contact details below.
Children’s privacy
We do not knowingly collect data from individuals under 16. If such data is found, it will be removed.
Changes to this policy
Updates to this policy may occur. The latest version will always be available on our website.
Contact information
For questions or privacy-related requests:
Your Own Label Cosmetics
Email: info@yourownlabelcosmetics.com
Address: Your Own Label office
Papaverhof 14
1032 LX, Amsterdam
The Netherlands
Your Own Label office
Papaverhof 14
1032 LX, Amsterdam
The Netherlands
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